Privacy policy | Legal Support Services LLC

Legal Support Services’ Privacy Policy

Effective Date and Last Updated Date: 12/18/2025

Legal Support Services LLC (“LSS”, “Company”, “we”, or “us”) provides the Company’s consumers (“Consumers”, “you”, or “your”) the ability to communicate with us via our website at https://lssgo.com/ (“Service” or “Services”). We are committed to protecting your privacy and being transparent in how we handle your Personal Information (as defined below) during your use of the Services.

This Privacy Policy applies to Consumers’ personal information we collect in the course of our business and provides information on our policies and procedures regarding the collection, use, and disclosure of Personal Information and/or Confidential Information (as defined below) we receive from Consumers. This Privacy Policy is incorporated by reference into and should be read in conjunction with our Terms of Service.

How Do We Collect Information and What Information Do We Collect?
A. We collect information about you (“Personal Information”) in a variety of ways, including:

Directly from you when you provide it to us: We collect Personal Information when you register for our Services, including both online registration and at live events;; when you provide Personal Information to inquire about our Services; or when you communicate with us, such as to request information.
- This Personal Information may include:
  - Identifiers such as name, email address, phone number, and similar account details;
  - Commercial information such as purchase history, credit card information, billing address, and transaction information;
  - Communications between you and Company regarding the Services; and
  - Other information that you choose to provide, but may not be specifically listed here which we will use in accordance with this Privacy Policy.
Automatically from you when you use the Services: We also collect Personal Information from your interactions with the Services about your device, the actions you take on the website, and through the use of cookies, pixel tags, and similar technologies (collectively, “Cookies”).
- This data may include:
  - Network Activity including webpages viewed, time spent on the pages, and information about your activity on a page or screen;
  - Usage data such as date and time you used the Services, IP address, browser and other information; and
  - Cookies (see below).
From third parties: We collect information through marketing partners (such as lead generators, marketing affiliates and social media platforms), vendors (such as information vendors), and suppliers and other third parties.
- This information can include, for example, your name, contact information, professional information, and content that is publicly available. We might also obtain information through a partner, or co-create datasets with a partner, as part of our business operations.

B. Cookies

We may use browser “cookies” to ensure the Services function properly and to optimize the user experience while using the Services. We may assign a unique identifier to your device. Cookies help us:

Track Service usage and performance
Personalize your experience
Keep you logged in

Types of Cookies

Essential Cookies – Required for core functionality.
Performance & Functional Cookies – Measure traffic, improve performance.
Targeted Advertising Cookies – Build interest profiles for ad delivery.
Social Media Cookies – Enable sharing via Facebook, Twitter, etc.

For more information, see “Digital Advertising, Web-Session Recording & Analytics” below.

Managing Cookies

You can block or delete cookies via your browser settings. For instructions, see:

How We Use Your Personal Information

We use your Personal Information for the following purposes:

To provide you the Services: We use Personal Information to provide, offer, personalize, and improve the Services.
For Consumer support: We use your Personal Information to verify your contact information, identify your account, and generally provide support to you upon your request,
For operating our business: Your Personal Information may be used for operating our business, such as for monitoring the usage of the Services, accounting purposes, or to comply with our contractual obligations.
For communicating with you: We will use your Personal Information to send you various communications regarding your account and the Services
To improve the Services: Your Personal Information may be used for data analysis related to testing, modifying, improving or developing new products for the Service.
For marketing purposes: We may use your Personal Information to provide you marketing or promotional messages related to the Services.
For legal, regulatory, and/or compliance purposes: Your Personal Information may be used to comply with legal, regulatory, or related obligations, including the protection of our legal rights.

When We Share Your Personal Information
A. We may disclose Personal Information with the following categories of third parties:

Our corporate affiliates and subsidiaries (“Related Entities”): We may share your Personal Information with Related Entities for purposes limited to and consistent with this Privacy Policy. All Related Entities are bound by the same security and privacy practices as described in this Privacy Policy.
Our Service Providers: We may share your Personal Information with our authorized vendors and suppliers (“Service Providers”) who help deliver the Services. These services may include product delivery, IT services, and other Service Providers that use such Personal Information on our behalf. Unless otherwise stated in this Privacy Policy, our Service Providers do not have any right to use the Personal Information beyond what is provided for them to provide us the contracted services.
Advertising and Marketing partners: We may transfer your Personal Information to our external marketing and advertising partners. These partners use your information to create and show you advertisements, provide content, personalize your ad experience, and help us study how well our marketing campaigns are working.
Third-parties for legal reasons: We may share your Personal Information when the law requires it, or if we have a good-faith belief that it's necessary to respond to legal actions or official investigations. This includes requests from the government, law enforcement, or private parties, such as in response to a subpoena or court order.
Third-parties for corporate purposes: We might share your Personal Information as part of a planned or actual business change, such as a reorganization, merger, sale, joint venture, transfer, or other disposal of all or part of our business, assets, or stock (this includes situations like bankruptcy proceedings).
Third-parties with your consent: We may share your Personal Information with any third-party for which you have given us express consent to share the Personal Information.

B. Digital Advertising, Web-Session Recording & Analytics

We may utilize Service Providers for data and analytics support regarding user behavior while utilizing the Services. To do so, we may share Personal Information or cookies, web beacons, device identifiers, and other technologies to collect information. For additional information or to opt opt from WebChoices see: https://optout.aboutads.info/

Our Service Providers and we may use this information to analyze and track data, reconstruct or observe activity related to a session, and other uses. We may employ:

Tracking Pixels & Clear GIFs to log page views and interactions.
Google Analytics for aggregated traffic analysis. Opt-out: https://tools.google.com/dlpage/gaoptout
Meta Pixel for Facebook and/or Instagram ad targeting and effectiveness. Opt-out: https://www.facebook.com/privacy/policies/uso/
TikTok for ad targeting and effectiveness. Opt-out: https://support.tiktok.com/en/account-and-privacy/personalized-ads-and-data/targeted-ads
Taboola for ad targeting. Opt-out: https://accessrequest.taboola.com/access
Outbrain for ad targeting. Opt-out: https://dsr.outbrain.com/recommendations-settings/data-rights/en
MediaGo for ad targeting. Opt-out: https://www.mediago.com/privacy#cookie
Web Beacons embedded in pages/emails to capture limited usage data.
Unique Internal Identifiers to personalize your experience.

IV. Consumer Rights and How to Exercise Them

A. Rights for Consumers in Certain States

If you live in certain US states (like Colorado, Virginia, and others with similar laws), you may have additional privacy rights. This section explains those rights.

Your Right to Opt-Out of "Sale" or "Sharing" for Ads: We do not sell your Personal Information for money. However, some state laws define sharing information for advertising purposes as a "sale" or "share." To opt out of us using your information for these advertising purposes, please use the "Do Not Sell or Share My Information" link on our website or contact us using the details in the "Methods of Submission” section below.
Your Rights to Access, Correct, and Delete Your Information: You have the right to ask us to access, correct, or delete your Personal Information. You can make these requests using the details in the "Methods of Submission” section below. If you ask us to delete your information, please know that we may still need to keep some of it for legal reasons, for our records, or to finish a transaction you started. We may also need to ask you for more information to verify who you are before we process your request.
Your Right to Non-Discrimination: We will not treat you differently or unfairly for using any of your privacy rights.
Your Right to Appeal: If you are not satisfied with our decision on your request, you have the right to appeal it. Please contact us using the details in the "Methods of Submission” section below to file an appeal.
Using an Authorized Agent: You can use an authorized agent to make a privacy request for you. If you do, we may need to ask both you and the agent for extra information to prove they have your permission.
Sensitive Information: If we collect any Personal Information that is considered "sensitive" under state laws, we will only use that information for purposes you have approved or as otherwise allowed or required by law.

B. Methods for Submission:

To submit a request to exercise one of the above privacy rights, please:

Email us at {{INSERT EMAIL ADDRESS}}; or
{{Need an alternative}}

We will handle your request as required by your state's privacy laws. Before we can do so, we may need to verify your identity. To make a request, you will need to log in to your account so we can verify who you are. If you don't have an account or can't log in, we may not be able to find any of your personal data, but we will do our best to help.

In some cases, we may have to decline a request, especially if we cannot verify your identity or find your information. We will only use the personal information you give us during this process to review and complete your request.

C. How We Respond to “Do Not Track”

Many states require websites to honor a consumer’s browser level requests not to track. At present, we only respond to specific Universal Opt Out Mechanisms (UOOM) such as Global Privacy Control (GPC). Accordingly, the Company currently does not take any action in response to UOOM signals other than GPC. You can opt out of many advertisers’ use of cookies to tailor advertising to you by visiting http://www.aboutads.info/choices/.

D. Rights for California Residents

California residents should review our California Privacy Notice located at {{URL}} for information about their privacy rights.

V. Data Security and Compliance

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls and will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to the Services. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

VI. Contact Us

If you have any questions regarding our Privacy Policy, please contact us at:

privacy@lssgo.com